Terms of Service
Please read these terms carefully before using our service
Last Updated: January 2025
By accessing or using Zone to Watch's IPTV services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
1. Service Description
Zone to Watch provides IPTV (Internet Protocol Television) streaming services that allow subscribers to access live television channels, on-demand content, and related features. Our service includes:
- Access to 20,000+ live television channels including UK and international content
- 4K/HD streaming quality (subject to internet connection)
- Catch-up TV functionality for selected channels
- Multi-device compatibility (Smart TV, Firestick, Android, iOS, etc.)
- 24/7 customer support
We reserve the right to modify, suspend, or discontinue any aspect of our service at any time without prior notice.
2. Eligibility
To use our service, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into a binding contract
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Comply with all applicable laws and regulations
3. Account Registration and Security
When you create an account with Zone to Watch:
- You must provide accurate, current, and complete information
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- You may not share, sell, or transfer your account to others
- We reserve the right to suspend or terminate accounts that violate these terms
4. Subscription and Payment
Subscription Plans: We offer various subscription plans (3-month, 6-month, 12-month). Each plan includes different features and pricing as outlined on our website.
Payment Terms:
- Payment is due at the beginning of each subscription period
- We accept payment via the methods specified on our website
- All prices are listed in Euros (€) and are subject to change with notice
- Subscriptions automatically renew unless cancelled before the renewal date
- You authorize us to charge your payment method for recurring subscription fees
Free Trial: We offer a 24-hour free trial. After the trial period, you will be charged for the selected subscription plan unless you cancel during the trial period.
5. Cancellation and Refunds
Cancellation: You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will take effect at the end of your current billing period.
Refund Policy:
- Refunds may be requested within 7 days of initial purchase
- Refunds are provided at our discretion and subject to review
- No refunds are provided for partial months or unused portions of subscription periods
- Accounts terminated for violation of these terms are not eligible for refunds
- Free trial users are not eligible for refunds as no payment has been made
6. Acceptable Use Policy
You agree to use our service only for lawful purposes and in accordance with these terms. You may NOT:
- Resell, redistribute, or share your subscription with others
- Use the service for any commercial purposes without our written consent
- Record, copy, or redistribute content from our service
- Attempt to bypass, disable, or tamper with our security features
- Use automated systems or software to extract data from our service
- Use VPNs or proxy servers to circumvent geographical restrictions
- Transmit viruses, malware, or other malicious code
- Interfere with or disrupt our servers or networks
- Impersonate any person or entity
- Engage in any activity that violates applicable laws
Violation of our Acceptable Use Policy may result in immediate termination of your account without refund, and we may pursue legal action if necessary.
7. Service Availability and Performance
While we strive to provide 99.9% uptime, we cannot guarantee uninterrupted service. Service availability may be affected by:
- Your internet connection quality and speed
- Scheduled maintenance (we will notify you in advance when possible)
- Unexpected technical issues or server problems
- Third-party service disruptions
- Force majeure events beyond our control
We are not liable for service interruptions or performance issues caused by factors outside our control.
8. Content and Intellectual Property
Our Content: All content provided through our service, including but not limited to software, text, images, logos, and trademarks, is the property of Zone to Watch or our licensors and is protected by intellectual property laws.
Your Rights: Your subscription grants you a limited, non-exclusive, non-transferable license to access and view content for personal, non-commercial use only.
Restrictions: You may not copy, modify, distribute, sell, or create derivative works from our content without explicit written permission.
9. Privacy and Data Protection
Your use of our service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our service, you consent to our data practices as described in our Privacy Policy.
10. Disclaimer of Warranties
OUR SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:
- Warranties of merchantability or fitness for a particular purpose
- Warranties regarding service reliability, timeliness, or quality
- Warranties that the service will be error-free or uninterrupted
- Warranties regarding the accuracy or completeness of content
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZONE TO WATCH SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Service interruptions or technical failures
- Unauthorized access to or alteration of your data
- Third-party content or actions
Our total liability for any claims arising from your use of the service shall not exceed the amount you paid for the service in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Zone to Watch, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your violation of these Terms of Service
- Your violation of any applicable laws or regulations
- Your violation of any third-party rights
- Your use or misuse of our service
13. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by:
- Posting the updated terms on our website
- Sending an email notification to registered users
- Displaying a notice upon login
Your continued use of the service after changes take effect constitutes acceptance of the modified terms. If you do not agree to the changes, you must stop using the service and cancel your subscription.
14. Governing Law and Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or your use of our service shall be resolved through:
- Informal Resolution: We encourage you to contact us first to resolve any disputes informally
- Mediation: If informal resolution fails, disputes may be submitted to mediation
- Legal Action: Any legal proceedings shall be conducted in the courts of the United Kingdom
15. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and Zone to Watch regarding your use of our service.
17. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: support@zonetowatch.com
- WhatsApp: +212753950731
- Website: www.zonetowatch.com/contact
By creating an account and using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.